Privacy Policy

Last updated: June 7, 2026

Data Controller
Scope of Application
Personal Data Collected
Purposes of Processing
Legal Bases for Processing
Data Retention Periods
Disclosure and Sharing of Data
International Data Transfers
Data Subject Rights
Security Measures
Cookies and Similar Technologies
Children’s Data
Changes to this Policy
Data Protection Contacts

1. Data Controller

The entity responsible for processing personal data collected through this website is:

Ptgal Business
Rua José Simões Baião, 67
2240-008 Águas Belas FZZ – Portugal
Phone: +351 910 689 460
Email:
Data Protection Officer (DPO):

Ptgal Business acts as the entity responsible for the operation of this website and for the management of all data processing activities carried out through it, ensuring compliance with the General Data Protection Regulation (GDPR) and applicable national legislation.

2. Scope of Application

This Privacy Policy applies to the PTGAL Business website and to all interactions with users, partners, customers, suppliers, or any visitor accessing our content, forms, platforms, or online services.

3. Personal Data Collected

We collect and process only the personal data strictly necessary for the purposes described in this Policy. Such data may include:

Identification data: name, email address, telephone number, company name.
Information provided through forms: messages, contact requests, commercial inquiries.
Browsing data: IP address, approximate location, device type, operating system, browser type.
Technical data: server logs, analytical data, website interaction data.
Cookies and similar technologies: as described in our Cookie Policy.

4. Purposes of Processing

Personal data collected may be used for the following purposes:

Responding to contact requests and commercial inquiries;
Providing information about PTGAL Business products, services, and activities;
Managing commercial relationships and partnerships;
Complying with legal and regulatory obligations;
Improving website functionality and user experience;
Ensuring security and preventing fraud;
Internal administrative management.

5. Legal Bases for Processing

The processing of personal data is based on one or more of the following legal grounds:

Consent of the data subject;
Performance of pre-contractual measures or contractual obligations;
Compliance with legal obligations applicable to PTGAL Business ;
Legitimate interests pursued by PTGAL Business , including service improvement, system security, internal management, and fraud prevention, provided that such interests do not override the rights and freedoms of data subjects.

6. Data Retention Periods

Personal data will be retained only for as long as necessary to fulfil the purposes for which it was collected. Data may be retained for longer periods where required by law or where necessary for the establishment, exercise, or defence of legal claims.

7. Disclosure and Sharing of Data

Personal data may be shared with:

Companies belonging to PTGAL Business ;
Service providers acting on our behalf (hosting, email services, security, analytics, IT support);
Public authorities where required by law;
Business partners where necessary for the provision of services.

Personal data is never sold or commercially traded.

8. International Data Transfers

Whenever personal data is transferred outside the European Economic Area (EEA), PTGAL Business will ensure that:

The destination country provides an adequate level of data protection; or
Standard Contractual Clauses approved by the European Commission are in place; or
Explicit consent has been obtained from the data subject, where applicable.

9. Data Subject Rights

Data subjects have the right to:

Access their personal data;
Request correction of inaccurate or incomplete data;
Request the deletion of their personal data (“right to be forgotten”);
Object to the processing of their personal data;
Request restriction of processing;
Request data portability;
Withdraw consent at any time, where processing is based on consent;
Lodge a complaint with the competent supervisory authority.

Requests relating to these rights should be sent to:

PTGAL Business will respond to requests within the time limits established by applicable data protection legislation.

10. Security Measures

PTGAL Business implements appropriate technical and organisational measures to ensure the security of personal data, including:

Access control and permission management;
Encryption and protection of data in transit and at rest;
System monitoring and intrusion prevention measures;
Internal compliance audits;
Confidentiality obligations applicable to employees and partners.

11. Cookies and Similar Technologies

This website uses cookies and similar technologies. Detailed information regarding the categories, purposes, and management of cookies can be found in our Cookie Policy.

12. Children’s Data

PTGAL Business does not knowingly collect personal data from children under the age of 16. If such information is identified, it will be deleted without undue delay.

13. Changes to this Policy

This Privacy Policy may be updated from time to time. Any significant changes will be communicated through this website.

14. Data Protection Contacts

For any questions regarding this Privacy Policy or the processing of personal data, please contact:

Data Protection Officer (DPO)
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If you believe that your data protection rights have not been respected, you may lodge a complaint with the competent supervisory authority in your country of residence or with the Portuguese Data Protection Authority.